Shipping policy

Timeless Beauty currently sells digital products only.

Because our products are delivered electronically, no physical shipping or courier delivery is required.

1. Digital Delivery

After your payment has been successfully processed, your purchased digital product will be delivered electronically using the email address provided during checkout.

Depending on the product and payment processing, delivery may include:

- An email containing your download link;

- Immediate access to the digital product;

- Instructions for accessing your purchase; or

- Another electronic delivery method displayed at checkout.

2. Delivery Time

Most digital products are intended to be delivered shortly after successful payment.

Please allow a reasonable amount of time for payment processing and automated delivery.

If you do not receive your product, please first check your:

- Inbox;

- Spam or junk folder;

- Promotions folder; and

- Email address used during checkout.

3. Download Problems

If you paid for a product but cannot access or download it, please contact us.

Please include your order number and the email address used when placing your order so that we can verify your purchase and assist you.

4. Incorrect Email Address

Customers are responsible for providing an accurate email address during checkout.

If you entered an incorrect email address, please contact us as soon as possible. We will make reasonable efforts to assist you after verifying the purchase.

5. Physical Shipping

Timeless Beauty does not currently ship physical products.

There are therefore:

- No courier fees;

- No delivery addresses required for digital products;

- No tracking numbers; and

- No physical delivery times.

If Timeless Beauty begins selling physical products in the future, this policy may be updated accordingly.

6. International Customers

Digital products may be purchased from customers outside South Africa where available.

Because products are delivered electronically, there are no international shipping charges.

Customers are responsible for ensuring that they have a compatible device, internet connection and software required to access the purchased digital product.

7. Contact Us

If you experience any problem receiving your purchase, please contact:

Email: timelessbeautyza@gmail.com 

We are happy to assist with legitimate delivery and access issues.